Meet the IE Team

Dr. Jorge Pérez joined the UT System in 2018 after twenty years in Georgia, where he was vice provost for institutional effectiveness, SACSCOC accreditation liaison, and professor of information systems at Kennesaw State University. He holds a bachelor’s degree in English, an MBA, and a Ph.D. in information systems from Florida State University. Digital literacy is the focus of his current research.

The recipient of a prestigious American Council on Education (ACE) Fellowship, Jorge spent the 2013 academic year in Boston analyzing the strategic plans of constituents of the Massachusetts Department of Higher Education. He serves on the Advisory Board of the Atlanta Council on International Relations; he has served on the boards of the Informing Science Institute, Latin American Association, and Atlanta Electronic Commerce Forum. Jorge has industry experience as a systems analyst, web developer, and consultant. He was inducted into the PhD Project Hall of Fame in 2019.

Jorge is an Ironman Lake Placid finisher who enjoys running, cycling, teaching spin classes, and hiking with his rescue pit bull, Murphy.

Dr. Brian Hester is the Director of Institutional Research at the University of Tennessee System and has been with the department since 2010. He has served in various committees and service roles with UT over this time period. Brian has also been an active member of the Tennessee Association for Institutional Research for the past eight years – serving in leadership roles as secretary from 2016 through 2017 and most recently as vice president in 2018 and president in 2019.

Born and raised in Knoxville, Brian is a graduate of Bearden High School and a three-time graduate of the University of Tennessee, Knoxville, where he earned a bachelor’s in English, a Master’s of Business Administration, and a PhD in Higher Education Administration. Before joining the UT System, Brian worked in the private sector in business management. He currently serves as a board member of St. George Greek Orthodox Church and has served as its treasurer numerous times over the past fifteen years.

Brian, his wife Alice, son Nicholas and daughter Sophia live in Knoxville, and they spend most of their free-time together – playing sports, gardening, and enjoying the many parks and nature areas around Knoxville and East Tennessee.

Taylor started her journey at the University of Tennessee as an undergraduate student studying Business Analytics and Marketing. After being an intern with Institutional Research during school, Taylor began working as a Research Associate in Fall of 2019. She mostly works on improving data quality with student data and reporting to THEC. Taylor lives in Knoxville where she loves to explore the outdoors and cheer on the Volunteers.

Cheryl was born and raised in Missouri but spent the last 26 years in Illinois where she and her husband, Matthew, raised their three sons. Cheryl holds a bachelor’s degree in history degree from the University of Missouri and a master’s in history from Illinois State University. She has been an institutional research and strategic planning professional for ten years and is an active member of both the Association of Institutional Research and Society for College and University Planning.

Cheryl and her husband fell in love with Knoxville while visiting their son, a UTK graduate student, and decided to make Knoxville their forever home. They enjoy outdoor living, traveling, and watching all NCAA sports.

Griffin is an East Tennessee native and a Research Associate for the Institutional Effectiveness team. Griffin is a University of Tennessee, Knoxville alumni. He completed his undergraduate degree in 2022. He studied Business Analytics, Information Management, and Technical Communication. He works on automation, documentation, and technical writing.

Michael Richards is a native Tennessean and a research associate for the Institutional Effectiveness team. His work includes providing data visualizations for ad hoc projects along with UT Transparency and Impact. Michael also works alongside the SMART Policy Network to help reduce opioid addiction in Tennessee by providing legislators and policymakers with well-designed and created materials that expose the effects that opioid addiction has on Tennessee. He has a bachelor’s degree in Geography which he earned from the University of Tennessee – Knoxville in 2020.

Rachel joined the Business Intelligence team in 2021 after working with the University of Tennessee Office of Research, Innovation, and Economic Development as a data analyst. In her role as a software developer, Rachel primarily works on ETL and querying and modeling data using SQL Server, Analysis Services (SSAS), and Integration Services (SSIS). Prior to her time at UT, she was a research specialist and data analyst with the Dorothy A. Johnson Center for Philanthropy where she worked on a variety of community data and nonprofit evaluation projects. Rachel holds a master’s degree in data science and analytics and a bachelor’s degree in statistics and sociology, both from Grand Valley State University.

Originally from Ohio, Jeremy joined the Navy right after high school to travel the world. While serving, he found his love for technology and started training himself in computers. Obtaining his A+ and Net+ certifications, in 2008 he left Active duty and moved to Tennessee with his wife and son and joined the Navy Active Ready Reserves, which he is currently serving. Wanting to start his career, he delved into the field as a Systems Administrator while working in the nuclear field in Oak Ridge. Since then he obtained his certification as a SQL Database Administrator and in 2014 started working for The University of Tennessee as a SQL DBA and System Administrator with UTSA ITS. Wanting to specialize, development interested him and hired into the BI group, now part of Institutional Effectiveness, to further his career. His current role is a Software Developer utilizing ETL and Data Engineering techniques while pursuing his B.S. in Business Management for his future goal of moving into a directorship role at UT.

Jake joined the Business Intelligence team as an intern in the summer of 2021 and began his position as a software developer later that year. He primarily works on creating data visualizations in tools such as Power BI, including assisting with the querying of data and building models to power those visualizations. Jake has a bachelor’s degree in computer science from Middle Tennessee State University. In his free time, Jake enjoys spending time with his wife Blake and rock climbing – both in East Tennessee and across the country.

Bio coming soon.

Bio coming soon.

Katie joined the Institutional Effectiveness team in 2021 to help simplify reporting processes via data visualization. Drawing on her background in design and technology marketing, Katie works with the IE team to create visual data stories for key indicators related to academic affairs and student success across the UT System. She enjoys merging elements of art and science to make data more accessible and easily digestible. Prior to her work with the IE team, Katie served as marketing coordinator for the UT Research Foundation and a graphic designer for a Knoxville-based technology startup. She holds a bachelor’s degree in art with an emphasis in graphic design from Carson-Newman University. Outside the office, Katie enjoys outdoors activities, traveling, thrifting, and spending time with friends and family.